FAQ's

Here is a summary of some of the most frequently asked questions about using this site:
 
Scrolling News
Forms
Contacting Us
Members Area
Downloading Forms
General Tips
 

 
Scrolling News

The scrolling news section on this site is created in Flash. In order to view the news scroller you must have the latest Flash player installed on your computer. You should be promted to download the player if you do not already have it when the page loads. If not you can download it from here Download Macromedia Flash

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Forms

A feature in some new browsers allows the storing of information submitted in Forms. This autocomplete feature remembers previous text entries, usernames and passwords, and web addresses. In the case of public or shared computers this feature may reveal personal and confidential information and should ideally be disabled.
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Contacting Us
Our online form uses a mailto function to deliver your form information to us. For this to work the form will use your email client to process the data. A pop-up window may ask you to confirm that the form can access your email to process the form.
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Members Area
Incorrect Login Details

If you have recently registered for your PIN please be aware that the system is currently being tested and that PIN NUMBERS will not be issued until the 1st June 2005 to members.  Please be aware that it may take up to 24 hours to reflect in the web site, and you should try again the following day or contact the Credit Union office.

Make sure you enter your details exactly as requested. If you still cannot access the Members Area, there may be some other problem, and you should contact the Credit Union.

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Downloading PDF's

This site uses PDF documents for it's Policies. In order to view these files you must have Adobe Reader installed on your computer. You can download it here:

Adobe Reader

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General Tips
  • Regularly clear your internet history and empty your cache
  • Check for updates to your browser and Operating System
  • Ensure your security settings are not set to disable Java, Javascript or ActiveX when viewing this site.
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