Safeguarding your account

We will never ask you to share any passwords or pin numbers for your online account.

For security if we need to phone you for any reason, we may ask you questions to confirm your identity

This is so we can ensure you are the only person who receives information about your account.

We may ask your address, date of birth, nomination or loan information, that is why it is important to keep your details up to date.

We will never ask you to verify your account by clicking on any links by text message or email. Don’t assume an email is genuine because they have your personal information.

If you are in any doubt call us directly to verify.